In previous posts, we discussed the difficulty
that Gen Y might have to reach a decision to buy. We pointed out also the
inefficiency of several marketing campaigns that did not meet properly these
generation’s needs.
The present article suggests that we first try to understand
‘what’ Gen Yers’ expectations are on social
media.
Mostly, the article makes amazing statements: Gen Yers
“trust their peers first and their parents second”, “hate to be sold anything”,
“actively research prices and read reviews before making a purchase”, “expect
exceptional service”, “seek to do business with ethical, environmental
companies”, and “value customization”.
As a matter of fact, this set of
information may be quite useful to cautious marketers,
however this is not
enough!
As a matter of fact, the article goes far above, and
proposes specific actions likely to be perceived positively by Gen Y:
- enhance simple messages emphasizing the important
contributions brought by Gen Y in purchasing your brands;
-
share with them something that they like, and they may
give it back to you by spreading a valuable word-of-mouth of your products and
services, and
-
help them create visions through your products and
services; it is important that they feel being part of something bigger than themselves; in this respect, environmental considerations, life quality or visions of better life are
topics Gen Y usually likes.
Hopefully this will help Gen Y making buying decisions more easily.
Read
more: Why Gen Y won’t buy what you’re selling, BY SARAH SLADEK, XYZ
UNIVERSITY, October 9, 2012 - see http://xyzuniversity.com/2012/10/why-gen-y-wont-buy-what-youre-selling/
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